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6101 West Centinela Avenue
Suite 140
Culver City, CA 90230

Phone:(310) 499-7055
Fax: (310) 499-7066

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Financial Recovery Solutions

CollectionCycle offers a wide range of solutions that benefit customers in the financial services space. In addition to our IT staffing solutions, we also offer staffing and technology solutions for organization in need of reducing operating costs through process improvement, automation, optimization and outsourcing. CollectionCycle has recently developed a solution for a leading New Jersey credit union that is designed to streamline the process of managing and reporting on Financial Recovery activities. The Financial Recovery Management (FRM) solution is configurable to meet the unique needs of each organization, but offers re-usable components that dramatically reduce the time to market.

CollectionCycle was designed by Eccentex Corporation specifically to alleviate typical debt collection pain points associated with:

Lack of visibility into debt collection processes
Bandwidth challenges managing debt collection workloads
Document generation and retention challenges
Audit and Compliance Risk Management

The CollectionCycle Value Proposition:

	The only industry debt collections management delivered turnkey as a service – no upfront hardware or software investment with virtually no training required
	Reduce debt collection cycle times – enables you to recover money faster and with greater ease
	Increased visibility into collections activities summarized for executive management - quicker overviews allow to monitor progress
	Manage collections documentation more effectively and efficiently – gives you standardized letter generation and centralized document storage
	Reduce compliance and audit complexity

Management Dashboard

When users log on to the FRM solution, they are greeted with a dashboard that provides visibility into the FRM workflow showing the number of items in process and the allocation of items to configurable work queues. Additionally, the FRM solution provides immediate visibility into key management statistics such as the number of items in Delinquency and Charge Off, Member Promises to Pay, and Broken Promises To Pay. The CollectionCycle financial team is more than willing to work with each credit union to create dashboards to cater to their unique needs and is able to leverage a best-in-class technology base that makes customization easy and cost effective to complete.

FRM Workflow Management

The Financial Recovery Management console is an easy to use framework that enables import of key legacy system data and leverages enterprise data to capture key Financial Recovery activity details (such as interaction history, payment promises and tracking, etc.) and manage the generation of key Financial Recovery correspondence documents that are generated throughout the FRM lifecycle – delinquency, workout, charge off.

Audit and Compliance

The members of the CollectionCycle Financial Services team have an extensive background in the development of solutions for the banking and credit union verticals. As such, they are well versed in the audit, legal and regulatory compliance needs. The FRM solution for Credit Unions is specifically designed to streamline auditing and compliance processes through the availability of on-demand business process reporting and extensive database search capabilities. As a hosted solution member, enterprise data is backed up continuously according to legal/regulatory mandates and customer specific requirements.